How do I add points to a supplier?
When creating a supplier complaint, a problem code must be specified.
Points can be assigned to this problem code.
Â
Basic data > Supplier > Suppliers
The points of the problem codes are added together for one supplier (see column points in the overview).
You can set a maximum in the "Points" tab.
If this maximum is exceeded, the supplier will appear in red in the overview.
When you open the supplier, the following message appears:
The count of points can be reset by performing an action using the tab "Action" or "New action".
Â